Mortgage Broking Services

We will assist you in making the choice of a loan or lease that is suitable for your purposes

  • Broad range of finance providers and loan products

  • Assistance in obtaining approval for finance

Internal Dispute Resolution Scheme

  • Complaints will be directly raised with the representative with whom you are dealing with

  • Compliance manager will do full investigation of all circumstances involved

When we receive a complaint, we attempt to resolve it as quickly as possible

External Dispute Resolution Scheme

  • An ASIC-approved External Dispute Resolution Scheme

  • External dispute resolution is a service provided at no cost to you

  • An independent mechanism for the resolution of specific complaints or disputes

If you are not satisfied with the outcome of your complaint, you may refer the matter to the Australian Financial Complaints Authority

Telephone: 1800 931 678 (9am to 5pm AEST weekdays)

Website: https://www.afca.org.au

Email: info@afca.org.au

Mail: GPO Box 3 Melbourne VIC 3001